Below is some helpful information for shoppers to know about shopping at Golden Age Wine.
Do shoppers need to ask for tax exemption?
Yes. Shoppers should let the cashier know that they have a Shipt order, and the cashier will begin the process for tax exemption.
Will shoppers need to bag items at checkout?
Shoppers will only need to bag items if a store attendant is unable to assist.
Can items be returned?
Yes, all items can be returned to the store where they were originally purchased if the member is unresponsive or unable to produce a valid ID. All returned items must be corked and full.
Note: Golden Age Wine has the right to accept or refuse returns for any items.
To complete a return for a Golden Age Wine order:
- Present the original receipt and your Shipt card at Customer Support.
- Write the order number on the receipt and take a picture of it after the store attendant has completed the return.
- Email the picture to support@shipt.com.
What should shoppers do if a member has an issue with their order from Golden Age Wine?
Politely apologize to the member and suggest that they contact Shipt Support via live chat, support@shipt.com, or (205) 502-2500 to get assistance with the issue — the support team will be happy to help!
In order to participate in alcohol delivery, you must have passed the alcohol delivery certification. If you are 21 or over and interested in delivering alcohol from this retailer, click here to get certified.