Below is some helpful information for shoppers to know about shopping at Albertsons Market Street.
What items are prohibited?
Shoppers cannot deliver alcohol, tobacco, prescription/behind-the-counter medication, or gift cards from Albertsons Market Street. Click here to view the full list of prohibited items for all Shipt orders.
If any of these items are on an order, shoppers can kindly let the customer know that these items are not eligible for delivery with Shipt. If the customer requests more information, shoppers may politely recommend that they reach out to Shipt Support for more information.
Can shoppers use self-checkout at Albertsons Market Street?
Yes, shoppers can use any lane to check out.
Do shoppers ask for tax exemption at checkout?
No, Albertsons Market Street orders are not tax-exempt.
Can shoppers use a rewards card at checkout?
Yes. Shoppers can enter the loyalty number displayed in the app at the register when checking out. This will either be the member's personal loyalty number or Shipt's loyalty number, 333-333-3333.
Be aware that Albertsons Market Street prohibits shoppers from using their personal loyalty number at checkout and may monitor usage. If the retailer notices that a shopper has used their personal loyalty number and not Shipt's, any accumulated points from Shipt orders may be removed, and the shopper may no longer have the ability to accrue personal points in the future.
Will items need to be bagged at checkout?
Items will only need to be bagged if a store attendant is unable to assist.
Can items be returned?
Yes, all items can be returned to the store where they were originally purchased.
Note: Albertsons Market Street has the right to accept or refuse returns for any items.
To complete a return for a Albertsons Market Street order:
• Present the original receipt and your Shipt card at Customer Support.
• Write the order number on the receipt and take a picture of it after the store attendant has completed the return.
• Email the picture to support@shipt.com.
What if a member has an issue with their order from Albertsons Market Street?
Politely apologize to the member and suggest that they contact Shipt Support via live chat, support@shipt.com, or (205) 502-2500 to get assistance with the issue — the support team will be happy to help!